- This topic has 0 replies, 1 voice, and was last updated 13 years, 3 months ago by
.
Viewing 1 post (of 1 total)
-
Posts
-
Hi,
Would like to ask if Queuing models are applicable in determining staffing in call centers.
Would this be the same as utilizing Erlang C ?
Thanks
Viewing 1 post (of 1 total)
- The forum ‘Call center’ is closed to new topics and replies.
