Staffing Requirements Refresher Course This topic has 0 replies, 1 voice, and was last updated 13 years, 7 months ago by Leon Riggs. Viewing 1 post (of 1 total) Author Posts 22nd April 2011 at 16:16 #18770 Leon RiggsGuest I am back in the Call Center and I am in need of a refresher course of manual staffing calculations. Author Posts Viewing 1 post (of 1 total) The forum ‘Call center’ is closed to new topics and replies.