Return to Queue This topic has 0 replies, 1 voice, and was last updated 13 years, 7 months ago by Donna. Viewing 1 post (of 1 total) Author Posts 13th April 2011 at 11:52 #18769 DonnaGuest What changes can be implemented in a contact center to decrease the number of calls that are being returned to queue? Author Posts Viewing 1 post (of 1 total) The forum ‘Call center’ is closed to new topics and replies.