- This topic has 0 replies, 1 voice, and was last updated 15 years, 10 months ago by
.
Viewing 1 post (of 1 total)
-
Posts
-
I have been tasked with creating a capicty plan for Agents that take calls and complete Data Entry. We are looking to see how much time can be spent on the phone vs how much data Entry needs to be completed. Just how do I come up with an accurate measurement.Help Please
Viewing 1 post (of 1 total)
- The forum ‘Call center’ is closed to new topics and replies.
