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Help setting up call center in Mexico

Viewing 3 posts - 1 through 3 (of 3 total)
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  • 14th August 2008 at 08:08 #18503
    Patrick
    Guest

    Hi, we currently have a call center in the U.S. and want to expand the call center to Mexico.

    We use Avaya IP office 500.

    We want to setup an office in Mexico and have the phones there to be part of our phone system in the US. Ex. We want to be able to dial an extension number and have the phone ring in Mexico.

    Voice Quality is very important to us.

    Can anyone guide us as to what we need in terms of connectivity and hardware?

    Thank you

    14th August 2008 at 19:59 #18504
    Bhisham Kakwani
    Guest

    Hi Patrick

    You can go for iTG products they have one solution which can easily fulfill l your requirement that is multi location.They have a good brand image in international market .

    Regards
    Bhisham

    26th April 2009 at 21:06 #18505
    Sebastian
    Guest

    Hi Patrick!

    You are on the right track! Lowering your expenses by outsourcing is every sucessful business’s next step.Just keep in mind that lowering expenses might mean compromising you customer´s expectations…..

    Now…. have you considered COLOMBIA?

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