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Which is effective voice or chat?

Viewing 4 posts - 1 through 4 (of 4 total)
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  • 19th November 2007 at 17:20 #18199
    Sheley Homes
    Guest

    Hi Guys!

    I’m new here and I just want to know your point of view regarding supporting a customer. Do you think voice campaign is effective than chat?

    21st November 2007 at 21:32 #18200
    Abdul Majeed Butt
    Guest

    VOICE

    22nd November 2007 at 19:35 #18201
    Victor Stackhouse
    Guest

    Hi Sheley

    In the past Chat is Effective Bcoz we don require lot of technical Stuff.

    For call centers we need some Extra needs in tech.

    But now campare with the Chat , Voice is better.

    Initial Cost will be High But For Longtime VOICE IS the BEST

    5th December 2007 at 19:36 #18202
    saif
    Guest

    It’s Depend upon the specific purpose, in some point’s voice is Better but in both way of communications you are invisible.
    Saif

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