I own and operate a startup call center in the Philippines. I would like to know how to find out my break even point cost per seat. Currently I have 40 active seats but I can accommodate 165 seats. My operating cost per month is estimated between 18k to 20k dollars a month. What would my break even point per seat? Is there a formula?
I want to know the computation for both inbound and outbound. Currently its outbound 20 seater. Our campagin pay $30 per sale our SPD is 3. Our overhead is $19 per day per agent.
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