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Hi I am sourabh from kolkta & i am very much interested to setup a callcenter (Domestic/International)though i am totally novice to this BPO industry.But i want to know the prerequisites, investments for setting up a call centwer.I also eager to know the difference between inbound and outbound call center.Can anyone guide me in full detail about all the requirements to start a 5/10seater call center initially? If anyone can recommend any book or websites name regarding that which will helpful to me are warmly welcome.I expect early reply from all trye experts friends. With Regards
Sourabh Das.hey bro u want to know about inbound & outbound the think is that in inbound u have to take call accourding to u r time. but in outbound u have to cll up the client to get the sale so that u can earn more money.But my suggetion is that better u go for outbound cuz over there u will have blast
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