Overhead rate This topic has 0 replies, 1 voice, and was last updated 19 years, 1 month ago by julia. Viewing 1 post (of 1 total) Author Posts 29th September 2005 at 00:11 #17260 juliaGuest What’s the average Overhead rate for the Call/Contact Center located in Canada? Roughly… 1.3%??? Thank you Author Posts Viewing 1 post (of 1 total) The forum ‘Call center’ is closed to new topics and replies.