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I was interestewd in opening a call centre in Romania and have people covering english, french, italian and maybe spanish languages.Can some one give any feedback on this?
I am now working in a call centre, in romania , working for the UK matket.I have colleagues covering France, Germany, Netherlands,Sweeden,Italy,Spain South Africa all in their native language.So far so good…no complains.Customers seems happy to talk to us and don’t really realize that we are not native speakers.
Still…if anyone can feedback me on thi…It’s much appreciated.
Diana
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