National average This topic has 1 reply, 1 voice, and was last updated 19 years, 11 months ago by Lokesh Kumar. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts 10th December 2004 at 09:20 #16667 MurrelGuest I’m searching for the national average or national guideline for the ASA(Average speed to answer) This is for a call center within a MCO. 12th December 2004 at 13:24 #16668 Lokesh KumarGuest Dear, Murrel, Tell me the question in detail so that i can understand that, and provide any help to you Waiting for your reply Lokesh Kumar Author Posts Viewing 2 posts - 1 through 2 (of 2 total) The forum ‘Call center’ is closed to new topics and replies.