contact center versus acd This topic has 0 replies, 1 voice, and was last updated 20 years, 2 months ago by alvin msss. Viewing 1 post (of 1 total) Author Posts 7th September 2004 at 22:38 #16496 alvin msssGuest does anyone have a list of bullet points describing the key differences between contact center and acd Author Posts Viewing 1 post (of 1 total) The forum ‘Call center’ is closed to new topics and replies.