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  • 7th July 2004 at 09:59 #16381
    IanB
    Guest

    Due to the volume of the calls which are now coming into our organisation, we are considering the option of a dedicated Call Cenrtre to Manage this. At present we have “normal” phones. If we moved to a contact centre environment, is there any legislation on whether we need “headsets” – i.e. the callmaster turrets?

    8th July 2004 at 09:53 #16382
    GKM
    Guest

    Hi,

    For some to answer, I think you need to mention the country of operation.

    Say USA, UK, India, Pakisthan ..

    GKM

    9th July 2004 at 09:08 #16383
    IanB
    Guest

    Sorry – should have mentioned that it is the UK

    9th July 2004 at 09:08 #16384
    Harris Iqbal
    Guest

    Yes, you need to mention the name of the country. You also need to specify how you wish to handle the calls and the origin of the calls.

    Regards
    – Harris

    30th July 2004 at 00:22 #16385
    altaf
    Guest

    Hi,
    Why you are not move in Pakistan, most of the call center companies are reliable.
    Specially in Call center Hardware and Software they are doing Pretty good and maintained quality.
    Thanks
    Altaf

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