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Hi,
I have a BPO in India, Now I want to setup a new Call centre. Can anyone tell me what all i need to start. ie: Infrastructure, Softwares etc..
Why do u provide us your details so that we can work out stratagy for you?
what are u looking at, the statement above is too vague to start approaching the infra etc.
can u please provide details so that the forum can help.
the details can be Inbound/ Outbound, domestic, international, voice/ multimedia/ text based , number of agents, and ofcourse the industry vertical as initial target.
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