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call centre education: India

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 17th March 2004 at 16:14 #16071
    Sonal
    Guest

    hi,
    I want to know if there are any organisations that provide training for call centre.
    I dont want to join a call centre and then get trained,but would like to get trained prior to applying.

    24th March 2004 at 09:51 #16072
    Gurmeet
    Guest

    Hi Sonal,

    While you may check out with Hero Mind Mine or Karrox for such programs, I personally dont feel they are so good.

    Before you go for an interview, ensure that your langauge skills are very good. You should be really good with ur grammar and also having basic knowledge of computers and arithmetic.

    Most call centers provide accent training to successful candidates anway.

    Best Wishes
    GUrmeet

    24th March 2004 at 22:52 #16073
    Saeed Qadri
    Guest

    Hi Gurmeet,

    I have prepared a course outline for an inbound call center; but I would like to compare it with what other centers are doing can you help ?

    Regards
    Saeed Qadri

    31st March 2004 at 14:01 #16074
    Gurmeet
    Guest

    Hi Saeed,

    Are you a freelance trainer OR into a training department of a Call center ?

    The answer would depend on this.

    Cheers
    Gurmeet

    10th June 2004 at 09:50 #16075
    Puneet Khurana
    Guest

    Hi,
    we are in the process of setting standrads for what call centers require for executives at an entry level.
    any help forthcoming?
    it can be in any area (communication, computers…) the minutest of details would help

    30th June 2004 at 09:27 #16076
    TOUFIQUL HUSSAIN
    Guest

    D/Sir,

    I would like to set up a call centre at Jorhat, Assam, India. How can I? Pl. inform details.

    Thnks.

    Yrs

    Toufiqul Hussain

    14th June 2005 at 08:24 #16077
    vijay
    Guest

    Hi,
    I want to know the qualification criteria for a TRAINER’s post in a call centre.And how to prepare ourselves for the interview.

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Viewing 7 posts - 1 through 7 (of 7 total)
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