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how to start a call center

Viewing 4 posts - 1 through 4 (of 4 total)
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  • 29th January 2004 at 11:52 #16025
    Richa Asthana Prakash
    Guest

    Hi All,
    I\’ve read all the queries and responses on this forum and almost all of them are about how to start a call center. I have the same question, only I haven\’t found an answer to it. I would like to know what kind of an investment does it take to start a 02-05 seat call center and from where can i get info abt the technology to be employed?
    best regds
    Richa

    30th January 2004 at 22:10 #16026
    Charles
    Guest

    Richa,

    can you share any responses you receive with me? Much appreciated.

    3rd February 2004 at 09:17 #16027
    pn sundaresh
    Guest

    hi,
    Call center is a professionally managed center for handling queries,process,marketing etc.In a call center depending on the applications, you may require switch,multplexer,dialer,voice logger,agents desktop,bandwidth,co-location,CTI etc.The average cost per agent works out to be Rs.60,000 with min of 24 seats and IPLC cost etc.if you are interested, please contact me.

    11th March 2004 at 09:18 #16028
    Richa Asthana Prakash
    Guest

    Hi Sundaresh,
    Thanks for the basic information. how can i get in touch with you?

    Rgds
    Richa

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