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starting a call centre for insurance

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  • 22nd December 2003 at 17:42 #15824
    rajiv
    Guest

    hi
    i have been given the responsibility of starting a call centre for my company in dubai. two questions:
    where can i find all the neccessary material to help me start this . soup to nuts

    thanks

    raj

    23rd December 2003 at 23:57 #15825
    curtis star
    Guest

    If you are looking at a basic call centre then all you would need in terms of equipment are business telephones with the capability to monitor phone calls (so that supervisor can listen in on calls).

    Are you lookign at a computerised system?? If so then contact your business communications dealers.

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