To Outsource…or not to Outsource?

I’m just curious to know the experience any of you folks have had with Outsourcing, good or bad. If you outsource, why did you decide to? Have you been satisfied with it? etc. Also, if you were going to, but didn’t. Why didn’t you? I’m in that spot right now where we are looking at outsourcing, but I would like to hear some success or horror stories? And with which companies? Thanks much!

Nino