Dear sir,
i wanted to start a call centre or email support, i have 10 system and seating space. can anyone tell me how much i have to invest in this business?? plz reply immediately!!!
I am very keen in setting up a Call centre. I need to know the Nuances, Intricacies and the Budgets. Can you help right from educating me on what a call centre is etc.,
Either you can own the individual pieces of the hardware that are required to run an international call center like ACD, PredictiveDialer, CRM , Switches etc or you can remotely tap into these services utilizing a good IP or IPLC connection…this is called hosted solution. A lot of companies offer it and I have my own favorties 🙂
Hope this helps
Regards
Saeed Qadri
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