Want to open call centres training

Well for opening a BPO training Institute it requiers a 1000 Sq Ft area (Two class rooms of capicity of 15 seats each ,Consulars cabing ,Managers cabin and Front office) the staff consists of one consular a front office co-ordinator, 2 trainers and one manager and one peon.Above all to run these kind of it needs proper adds in the news papers ,canopies and direct markiting and above all good tie-ups are required with A,B& C grades of call centers so that one can help his candidates placed once they compleats there trainings.

Hi Deepika it requires over 5 lacs apart from the space. Initially the space requires 2 class rooms and one computer lab having minimum 8-10 computers. And to attract candidates Hell lot ovwa marketing is required as this is a game of walk-ins the more number of walkins greater the chances of admissions.The back bone of this business is the counsiling part one shud find the most agressive counsellor and as far as the course contents are requiredi.e. know how of call center, accent neutralization (Grammer, Accent, Fluency), CRM, telephonic atticquets, Motivation, Interview Handling Skills, Time Management, Stress Management and burnouts.