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Call Center Requirements

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 3rd September 2002 at 17:23 #13815
    Gyan
    Guest

    I need to know what are the requirements for the call center/contact center setup for web based and email based tech/customer support. Can any one provide me details like what should be the server configuration, what CRM software is best, what amount of internet bandwidth is needed and which are best router/mux/switches to purchase for a 100 seater call center.

    7th September 2002 at 07:50 #13816
    Ashish
    Guest

    Suggest u go for Tadiran switches.
    these have excellent uptime facilities and various ACD/CTI/IVR applications
    meantime where r u setting up ur facilities

    10th September 2002 at 16:28 #13817
    Ashish
    Guest

    Hi Gyan what is the amoount of investment u are planning for
    get in touch soon

    19th September 2002 at 12:30 #13818
    Mohammed Safdar
    Guest

    Hii there,
    Iam interested to know more about call center and their requirement and how i can benefit or do busines with, as iam interested in setting up one for my own company.
    kindly get back to me with all the details on the email i mentioned beleow.
    regards
    safdar

    9th November 2002 at 08:31 #13819
    Inaganti
    Guest

    Hello,

    I would like to know what are the complete call center requirements if I want to set up a call canter.

    Thanks!

    17th November 2002 at 19:54 #13820
    TAJ THOMAS
    Guest

    I want to know more about setting up a cal centre and the investment cost etc.

    thaking you

    18th November 2002 at 09:25 #13821
    TO B.K SATPATHY
    Guest

    WELL MR SATPATHY I READ WRITE YOUR INTREST TO SET UP A CALL CENTER IN BHUBANESWAR.
    I WILL BE INTRESTED IF YOU CAN SEND ME YOUR DETAIL IE NO OF SEAT,DOMESTIC OR INTERNATIONAL SO ON SO FORTH
    WAITING FOR YOUR REPLY
    REGARDS
    ALLEN GIBSON

    20th November 2002 at 18:41 #13822
    ANSARI MOHAMAD
    Guest

    Hi,
    I am planning to setup a call centre in kerala, having 100 seats
    with all the international facilities .

    If any body can help me in selecting the softwares as well as the hardware pls. help me.

    Is there any need to take the licence for runing a call centre?

    3rd December 2002 at 09:08 #13823
    Vikas Adiga B
    Guest

    Hai,
    I am planning to start up a call center for domestic purpose at bangalore for 10 to 15 desks ..i would like to know the costing and infrastructure details.Plz help me.Thank u very much

    vikas

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Viewing 9 posts - 1 through 9 (of 9 total)
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