Man management/Process management This topic has 0 replies, 1 voice, and was last updated 22 years, 3 months ago by Pappu. Viewing 1 post (of 1 total) Author Posts 29th July 2002 at 14:40 #13737 PappuGuest Is man management better for this industry or process management or a mixture of both? Should not operations always be process oriented primarily …. Pl. enlighten me ……. Author Posts Viewing 1 post (of 1 total) The forum ‘Call center’ is closed to new topics and replies.