Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Call Center Business Model

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 8th July 2002 at 20:20 #13590
    K Hickey
    Guest

    Hello everyone,

    I was hopeing that someone here might be able to provide a business model for a call center or possibly point me in the right direction as to where I could find one.

    Any help would be appreciated.

    Thanks

    K Hickey

    9th July 2002 at 14:30 #13591
    Vishal Jhamb
    Guest

    Business model works different for contry to country and largely depends on your / Management Focus. I Represent a company in Center Consulting arena, We offer End to End solution in terms of Technology, HR and operations. Pls let me know what is your exact Focus and we shall take it from there.
    Vishal Jhamb
    Signature Consulting

    10th July 2002 at 09:14 #13592
    K Hickey
    Guest

    The Call Center will most likely be in North Carolina, USA. Scalability will be a necessity. Initally we intend to have 10 to 15 agents and then expanding as volume and clients increase. All calls will be inbound to support a website.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘Call center’ is closed to new topics and replies.