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Setting up a Call Centre in India

  • This topic has 72 replies, 1 voice, and was last updated 19 years ago by Asif.
Viewing 15 posts - 31 through 45 (of 73 total)
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  • Author
    Posts
  • 7th January 2003 at 09:09 #12925
    Sridhar
    Guest

    I need a feasibility report on call center setup (Chennai-India). Any help /consultants possible from this forum may mail to me at [contact details removed]

    7th January 2003 at 19:50 #12926
    Deepak Phatak
    Guest

    On the lines of what Sridhar from Chennai has asked, Can any one frequenting this forum help us regarding a feasibility report to set up a call center (inbound or outbound? We want to set up a CC in Pune, India. We are open to a JV. Also, we will need alliance with parties who already have clients. Thanks. I have given my contact ID on other similar forums. will be glad to give again if someone wants. Best Regds. Deepak

    12th January 2003 at 10:16 #12927
    CARA
    Guest

    Dear Deepak,
    Where is your facility in Pune?
    What is the area?
    Regards,
    CARA

    12th January 2003 at 10:16 #12928
    vishesh oberoi
    Guest

    we are interested in setting up a call center in mumbai. The group has the facility of 3000 sq ft in mumbai and can arrange for a loan of upto 1.5 cr for the set up of the project, would any body be interested in providing us the due expertise for drafting out an feasibility report of the project.

    16th January 2003 at 09:32 #12929
    prajaakta
    Guest

    hi Vishesh,
    Money and space both are not suffecient to run cc with colors.
    with this much money you will find yourself stuck in half way and so loose everything.
    hope you will return to this site with more space and more money.
    good luck!
    Prajaakta

    17th February 2003 at 23:40 #12930
    chenthil arasu
    Guest

    i like to start a call center in chennai.please guide me the following details.
    minimum area required.
    minimum investment required.
    which type of field to be selected
    in cc.

    8th May 2003 at 17:48 #12931
    Doug
    Guest

    I am interested to find out if call center software vendors are discounting their products in India…or are they selling at normal EMEA & NA market prices?

    9th May 2003 at 17:23 #12932
    Deepak
    Guest

    Hello Cara: Sorry for the delay in responding. Our Pune office is over 5000 sq. ft. in prime area (Prabhat Road). Are you still interested in a JV to start a CC? Regards. Deepak

    10th May 2003 at 09:15 #12933
    Ajai Bhatnagar
    Guest

    Dear Mr. Deepak,
    We can explore the possibility.
    Regards,

    10th May 2003 at 19:27 #12934
    Kam Patel
    Guest

    Hi Guys:

    Our company details are stated elsewhere on a paid basis, please go through that and we shall be able to help anyone who wants to start a call center and we also give work for calling campaigns etc.

    Thanks,

    Kam Patel
    GLOBAL COLLABORATIONS

    4th June 2003 at 10:42 #12935
    shantanu
    Guest

    hi Shalini,
    are all your queries addresses? if not do raise any querry and i shall try my best to answer them.
    regards
    shantanu

    5th June 2003 at 10:32 #12936
    DeepakRai
    Guest

    Well I think after having read all the messages posted on the board.I find everybody is doing the same wrong thing over and over again.Investing heavily in IPLC’s..when a cheaper alternative is available in terms of using VoIP.

    5th July 2003 at 23:02 #12937
    Kris
    Guest

    Hi Deepak,
    You are absolutely right,However, what we must also look at, Is the transition problems the existing Callcenters face in order to Migrate from IPLC to VoIP. The budding & newly set up Callcenters are definitely taking the best advantage of the VoIP technology.Well,I am very much privileged to represent our company based In US that provides Solutions In Digitized VoIP.
    The cost savings are considerable when Callcenters are Established & Managed On VoIP,to give a tip In India One needs to compare Annual cost of a 2 Mbps IPLC and 2 Mbps of Premium Internet Connection.

    ( For IPLC costs Kindly Add Up the Cost of the Half Circuit at the Origination End,As costs given by service providers in India is for Half Circuit)
    Hope I am clear enough! If one needs a clearer picture on the cost advantage May be I can help.

    Thankz

    24th October 2003 at 17:38 #12939
    Vishesh Oberoi
    Guest

    Hi Vishesh,

    In regards to your message looking forward to set up a call center in Mumbai,
    We at Aryan Infomedia are a Total IT Solution provider and can provided you Managed Voice Solution which is a cost effective solution for up comming call centers and start up were in up dont have any major investments done in Hardware etc. For futhur details contact Jim Lloyds at sales@aryaninfomedia.com or 9819063349 or visit our site at http://www.aryaninfomedia.com

    Thanks,

    JIM LLOYDS

    27th October 2003 at 10:13 #12940
    shantanu
    Guest

    Dear Deepak/Kris,
    Just lost touch over last few months but would seriously like to know how many of the top BPO/CC are running on VoIP. I agree its def. a cheaper alternative to an IPLC but when you are in a service industry like above, then what is your pick? More importantly how much is people’s mindset and how much is technology to be blamed for this.
    Regards

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