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Operating Procedure Helpdesk

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • 4th April 2002 at 12:44 #12523
    Maggie
    Guest

    Can you assist with a contact, or point of direction/

    I am looking for a generic Standard Operating Procedure for a Helpdesk (IT), or a Call Centre.

    25th April 2002 at 09:03 #12524
    orlando
    Guest

    I am also in URGENT need of some SOP Standard Ops Procedures for a Call Center

    27th May 2002 at 11:20 #12525
    Prod
    Guest

    Looking for the same…anyone receive any info as yet?

    27th May 2002 at 17:33 #12526
    Maggie
    Guest

    No luck yet on our requests. I have also been searching other sites with no result.

    28th May 2002 at 10:42 #12527
    Maggie
    Guest

    Try sites:
    http://www.helpdesk.com
    http://www.philverghis.com
    http://www.bizmanuals.com
    then search for “standard operating procedures”

    28th May 2002 at 10:43 #12528
    Prod
    Guest

    Yeah, it has been tough finding anything thus far….try this site, might find something you can use..
    http://www.green-office.com/info/dyk_writingpandp.htm

    let me know….take care

    Prod

    29th May 2002 at 09:55 #12529
    Prod
    Guest

    Thanks…will check them out!

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Viewing 7 posts - 1 through 7 (of 7 total)
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