- This topic has 131 replies, 1 voice, and was last updated 14 years, 4 months ago by sasi kumar.
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30th June 2002 at 20:50 #12420Vineeta YadavGuest
Hi Vidya,
I am an HR Person and am thinking of getting into training. Accent training is one of the areas i thought of. Hence am trying to find out about train the trainer courses for accent training.
1st July 2002 at 20:54 #12421MonishaGuestI am residing in Dubai and would like to have american accent training. I have been going through all the messages but nothing helps me. Could anyone tell me how can I find a trainer/institute in Bangalore?
Thanks to everybody.2nd July 2002 at 09:41 #12422Vidya SharmaGuestHi Vineeta,
there is a web site that has a lot of informtion in this subject try it.
http://www.amerispeak.com, Katherine Dorsch forunder of “AmeriSpeak.com”Let me know if you are looking for more.
Regards,
Vidya
2nd July 2002 at 10:54 #12423RahulGuestHi vidya,
I am in a very sensitive problem.I somehow got an oppertunity to work in a call centre in chennai with a reasonable salary.But i must say i hardly have any knowledge regardin how a call centre works n what r the duties of an employee workin in a call centre.Basically i am a web developer but shifted my job in to this field.Is it advisable.I am in a self doubt to take it or not.Please help me.I thought u r the right person to guide me.
rgds
rahul3rd July 2002 at 09:09 #12424Vidya SharmaGuestHi Rahul,
I can understand what u are going through, but let me tell u that u have choosen the industry that promises $28 bullion in the next few years. To give you a total inside fo call centers, I will suggest you to read web sites.There are many oppertunities in this industry and growth is in favour for the hardworking people. The growth is fast and u can see success if u have the ability to talk and perform well.
Most of the call centers follow the American work culture and I am sure u will be a better person in terms of keeping deadlines, learn time is money….May be its worth giving it a try after all…
regards
Vidya
4th July 2002 at 11:33 #12425Thanx VidyaGuestHi vidya,
Ya i’ll give it a try for sure but the problem here is i do’ve a vast knowledge in computers n i think i can communicate well n have a fluency over english,hindi,telugu and a bit of german as well.But apart frm that i don’t have any knowledge in buyin n sellin products as i am not a commerce student.My question is “Anybody who posses good communication with a graduate degree can get this job” dont they need any other qualifications.Please try to answer my question.What r the other necessary skills that one should posses if there any?
rgds
rahul5th July 2002 at 09:03 #12426Vidya SharmaGuestHi Rahul,
Good to know that you are well equiped with all those skills. However, I feel that u are best suited for a technical support nad remote repairs kind of job. I suggest u look out for call centers that have technical support as their main service, companies like Dell should be your first choice.
In regards to learning, the call centers that hire you will take care of it.
good luck!
Vidya
1st August 2002 at 14:44 #12427RogerGuesthello i work in dell ,what they tell me here is to have NEUTRAL
ACCENT so guys dont worry about
American accent , learn simple english and speak it without any
mother tongue influence
if u r really intrested u can learn american accent2nd August 2002 at 08:36 #12428Vidya SharmaGuestHi Roger,
I am glad to know that is what dell says to its people.
however i think its necessary to nuteralize the accent first… just as u said,… After u have a nuteral accent only then can u learn American/UK/Australian accents.Vidya
22nd August 2002 at 23:19 #12429DeepthiGuestHullo All!
need some info w.r.t. “trainers” specialised in call center training. Voice and accent apart we are also looking for someone with customer service exp. Could anybody give me leads for the same. Would really appreciate it.
Thanks! Have a nice day!22nd August 2002 at 23:21 #12430sushil charlesGuesthey guys i am looking for a module or modules on british accent tarining please tell me where i can find them or simply mail me some names of the people that i can look for
6th September 2002 at 10:00 #12431rlavyGuesthello
Deepthi i am a CSR…with neutral accent i ‘ve undergone training in Uk accentCould some body suggest my sites which help in mastering british accent and all other accents too.I am aiming to be accent trainer as i find the profession very intresting
prayers n prassies
rlavy16th September 2002 at 09:48 #12432Adrian FoxGuestIs there any Call Center Training Institute in Mumbai
26th September 2002 at 16:29 #12433rahulGuestcan anyone gimme details learning british accent? how much difficult it is and within how much time can one bcome fluent in it??
hey dipti by anychance r u from mumbai?? thane????
27th September 2002 at 13:26 #12434callcentresuxsGuestall the trainers bullshit abt accent i feel u should be neutral and they should understand u
listening is more important -
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