Opening Call centre Franchisee

I am intrested to open a call centre.any one could tell what type of investment is required?

i want to open a call center in jamshedpur so please give me guid line for this

Hi!

My family is planning to start a call center business in one of the provinces in the Philippines. Can anyone help me with essential details about starting a call center like the initial capital needed, technology needed, personnel, etc. I will appreciate any help sent through my email.

Thanks

hi im planning to put up a call center in the philippines province of pangasinan .
i need a feasibility study or info in putting up an outbound or inbound call support.

I agree 100% with the last post. Get to know the industry before you invest your time and money. There are plenty of people jumping into this industry and then drop out because they didn’t know what they were doing.

If I can give one word of advice to the Newbies, a key point is the technology (hardware and software). You need to know what to get, how it works, and how to service it. A mistake many people make is buying a “Call Center in a Box” for a big pile of cash ($30,000 – $50,000) After spending all this cash, they find out that what they bought wasn’t flexible because it was meant to be used across many business models.

I have just gone through building a Contact Center in Cebu City, Philippines – called Xsolus. It was a great learning experience and I would be happy to share some of what I learned. Just send me an email

We are planning to start a call center in Chandigarh/Panchkula(India)

Also provide me with specific information for a minimum of 25 seats operation

a) Per seat/Per day rental cost
b) expected wage requirements for
Floor managers, Floor supervisors/Team leaders, Customer service agent with 6 months exp.
Customer service agent with no work experience, but trained by professional institution

other information required are:
1. security deposit if any, for a lease/rental call centre property
2. time required for hiring/placing qualified personnel
3. Names & addresses of training institutions who offer 100% placement of their students and are well respected in the industry
4. Govt. regulations, if any, applicable to the call center business industry including tax benefits for such business
5. Fiscal policy for American owned co., operating in India. Is it possible to operate as a branch or do we have to register ourselves as an Indian subsidiary of the American firm
6. Approx. cost of networking (25 seats) including all equipment such as servers, terminals, tel. lines, etc…in an empty building if we choose to go that route
7. Approx. area per cubicle in square mts/ft, necessary for a Customer Service Representative to operate
8. With min. administrative staff, what is the area, in sq.mts/ft. required for a 25 seat call center
9. Will the govt. allow us to operate a smal call center from a residential property

Thanks & hoping for a positive reply from u or others

I would be very interested in any information on starting a call center in the Philippines!
Thanks!!!!!

sir,
i am residing in new delhi and i want to open a call center having sitting capacity of twenty people.i want to know what is total expenses i have to bear relating satelite connection,software and technologies.Also give knowledge how i can take the satelite conection.
Thank you.