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Want help to starting a call centre.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • 18th July 2001 at 21:43 #11563
    Bikram
    Guest

    I want to start a call centre in north-india. i would like to know Hows, Whats, Faq’s, Requirments, to start one. what space, staff, software, hardware is needed. how to outsourc clients. in bound or outbound

    PLEASE HELP ME

    Maile me on
    bikram_singhy@yahoo.com

    19th July 2001 at 08:31 #11564
    SANJAY BANGROO
    Guest

    BIKRAM ,

    TO ANSWER ALL YOUR QUERIES IT IS IMPORTANT TO KNOW WHAT TYPE OF SERVICES U WILL BE OFFERING, WHAT CAPACITY U R LOOKING FOR AND ,MANY MORE OTHER DETAILS R REQUIRED. JUST EXPLAIN YOUR PROJECT IN DETAIL THEN I SHALL GIVE YOU FULL TECHNICAL AND COMMERCIAL ASSISTANCE.
    BY THE WAY ARE U BASED IN DELHI ??

    YOU CAN WRITE TO ME ON
    SANJAYBANGROO@HOTMAIL.COM

    25th July 2001 at 19:44 #11565
    Balasubramanian
    Guest

    Dear Bikram
    we represent Cellit in India. our company name is BAY TALKITEC PVT. LTD.i will advice our delhi office to get in touch with you . Our HO is Chennai.The mail ID is btt@vsnl.net.We give hardware and software solution.

    My name is balasubramanian and mail id is bala8@eth.net

    thanks
    bala

    28th August 2001 at 22:20 #11566
    Anne Davis
    Guest

    Hello:

    Our architectural firm, KSBA, has specialized in the design of call centers.

    With 50 call centers completed, we just finished our second project in Pune, India for Global Telesystems. The first was also for GTS, the largest third party call center in India at Navi Mumbai.

    I invite you to visit our website at http://www.ksba.com and welcome you to send inquiries to our firm via my e-mail address adavis@ksba.com.

    We are very interested in designing more call centers in India and elsewhere in the world.

    Thank you.

    Sincerely,
    Anne Davis, KSBA

    24th December 2001 at 11:27 #11567
    Chiranjeev Das
    Guest

    I’m a second year student of BMM. in Jai Hind college.my current assignment is to find outabout all the call centers present in India.
    I want information on wether they are inbound or outbound,their H.O.D.’s of the various departments,what kind of clientelle do they cater to and their e-mail addresses if possible.
    I desperately need these information as my term depends on it.Hope to hear from you soon
    Das

    10th April 2002 at 15:26 #11568
    peeyush srivastava
    Guest

    I want to purchase software for call centre’s CRM,CTI.

    11th April 2002 at 21:34 #11569
    Anne Davis
    Guest

    Chiranjeev:

    I know that Global Telesystems has a call center in Navi Mumbai (third-party outsourcer) and a center in Pune. See if they have a website for basic information for your research.

    Anne Davis

    8th November 2002 at 16:19 #11570
    anand
    Guest

    nice to see all abt. callcEN queries & replies

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