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Starting a Call Center

Viewing 4 posts - 1 through 4 (of 4 total)
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  • 16th May 2001 at 09:08 #11414
    Vivek Ghai
    Guest

    We are interested in setting up a call center for an airline company. Are there any specific requirements in terms of equipment, networking, human resources for this field?

    25th May 2001 at 15:34 #11415
    Jeffrey
    Guest

    This depends on location, volume and size of call center. Please feel free to email me with more specific information:
    jtritten @ contact1on1.com

    21st June 2001 at 05:51 #11416
    Kanu
    Guest

    It depends whether your call Center is Inbound/Outbound. Ican help you in either case please contact me on kanuldh@yahoo.com

    21st June 2001 at 09:01 #11417
    SANJAY BANGROO
    Guest

    setting up of a call center requires lot of engineering and research in terms of type of Call center you are palnning and what level of service u want to provide, your budget etc. etc. and the key is to optimise the performance with minimum resources.

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