Software This topic has 0 replies, 1 voice, and was last updated 23 years, 11 months ago by Missy. Viewing 1 post (of 1 total) Author Posts 5th December 2000 at 18:49 #11250 MissyGuest Does anyone know a good software program that can track call statistics, number of calls / hour, avg hold time, longest hold time, etc. Author Posts Viewing 1 post (of 1 total) The forum ‘Call center’ is closed to new topics and replies.