Starting a call centre

Hi Mahammed.Bhagat,
Could you kindly tell me what type of a call center are you planning to set up :
1.) Domestic
2.) International.

Thank you.
Neeraj

Hi All,

Profit is not a four letter word…

It has been said that perhaps the most difficult aspect of operating a successful call center is being able to consistently seek out and secure good, strong campaigns. Campaigns that not only “pay the bills”, but allow you to make a profit. Preferably a big one. That is, after all, why you opened your call center in the first place – to make a big profit. But you already know that. Chances are you also know that, without good, profitable campaigns, your state of the art call center is like a sailboat adrift on the ocean, looking for the wind. You can hope for wind, even pray for it – but it’s safe to say that, without it, the harsh reality is that you’re going nowhere. Simply put, our intention is to keep your sails full. To keep your call center busy – actually, we’d like to keep you REALLY BUSY – and growing, and best of all, profitable. Let’s talk candidly here – fact of the matter is, if your business is not unusually successful, neither will ours be. Our philosophy is really quite simple – we wholeheartedly believe that, by focusing our attention on making your call center more successful – by facilitating growth, and excitement, and profits – our own success will be but a windfall of a job already well done. Everybody wins. And as far as we’re concerned, it just doesn’t get any better than that.

Vishal Jhamb

Hello my Indian Brothers and sisters! would you mind very helping a Pakistani brother gather some information about setting up a call center? I am also looking into this venture and so far don’t have the slightest idea “what, how and where”
to start from.

Hi,
im based in bangalore and i wish to start a call center.i have a place of my own on airport road and i want information as to how to get started.im also intersted in partership if any one is willing to help me.

Mr Jai shankar, did u work for NIIT at ny point of time!!!!

Very interesting post and replies. I couldn’t wait to respond because I have just had a great experience in Southeast Asia. I am a Call Center Trainer. The groups I coached were very open to improvement, had great self-iniative, were super multi-taskers… all on a very low salary in USA terms. Much easier to work with than their USA peers. They work USA market hours (10 PM – 8 AM). I highly recommend Pakistan and Asia. The main aspect is how well is the call center training its agents, and second, do they actually have an active incoming/outgoing USA phone line at the overseas location in South East Asia. I do not work for the following web sites, but I do know that they are great sources for finding USA companies that your international call center can telemarket for. cj.com, reporting.net, linkshare.com, mysuperphone.com

Sir,
I would like to set up a call center office. Can u put me on to MNCs who reuire thr services
what is the infrastructure you need.
Kindly help

Thanks for th response Mr.Palani.Kindly let me know details.Regards.vgbsarma