The new style forum

Welcome to the new style Call Center Forum. We have made some significant changes to the Forum, which we hope will make it easier to use, and more reliable.

Firstly, all threads can now be viewed on one page.

Secondly, only the thread subjects are shown on the index page, and not each posting. This makes the index page smaller, quicker to load and easier to read.

Lastly, but most importantly, you have the option of entering your email address when you make a posting. If you do, then you will be notified by email if someone replies to your posting. Please note that your email address is not published with the posting.

We hope you agree with us that these improvements are worthwhile. As ever, we welcome your feedback. Please reply to this thread to let us know what you think.

Best regards,
Ansapoint Call Center Software.