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Call without audio

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  • 5th February 2008 at 09:26 #31689
    Med
    Guest

    Hello all,
    i had configured a call relay with a Cisco call manager, the CR is registered with a gatekeeper and i can do calls but the problem is without audio, i use the G729 codec in the call relay and call manager, and the gatekeeper, and there is no firewall in this architecture:
    cisco callmanager–>CR–>GK

    if you have any idea please help

    best regards

    5th February 2008 at 13:23 #31690
    MikeM to Med
    Guest

    If the call connects, but there is no audio, this would typically point to some where along the way the port(s) are being blocked. Have you tried going call manager direct to GK? Or another gateway through call relay?

    Those are some of the tests I might try.

    MikeM
    mike_voip@hotmail.com

    6th February 2008 at 16:12 #31691
    Med
    Guest

    Hi Mike,

    it work now, i should disable the fast start option in both Call relay and Cisco call manager

    thank you for your help

    Med

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