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Quintum A800 Intermittent Echo Problem

  • This topic has 1 reply, 1 voice, and was last updated 17 years ago by MikeM to Raghunath.
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  • 9th November 2007 at 04:48 #31594
    Raghunath
    Guest

    Hi,

    The requirement is to extend the extensions of EPABX to two different locations. I have deployed a solution, using Quintum A800 (3 boxes) and I have used IP port mapping. Each location is 7 Kms from one another and OFC is been used to interconnect the three location.

    The system has been working perfectly for 3 years. Since a week, I have been experiencing certain problems.

    1. Intermittent Echo on the line
    2. I can hear ringing, but the call does not connect.

    Any clue what might be wrong.

    Thanks in Advance

    Raghunath

    9th November 2007 at 14:14 #31595
    MikeM to Raghunath
    Guest

    Raghunath,

    1. Echo could be caused from the quintum if the gains have been set too high. If that is not it, then is the PBX a digital one? It could be a misconfigured hybrid within the PBX.

    2. Check quintum to see if progress tone is disabled. If it is enabled, disable it.

    MikeM
    mike_voip@hotmail.com

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