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Can’t access my AXG800

Viewing 4 posts - 1 through 4 (of 4 total)
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  • 28th September 2007 at 03:49 #31547
    Paul
    Guest

    ive configured a connection to one of our office.

    However, ther is no dial tone detected if i plave a phone on the box. But when i dial, it provided a ring back.

    Can you help me on this?

    thanks

    28th September 2007 at 12:33 #31548
    MikeM to Paul
    Guest

    Paul,

    so you connect phone to fxs port, but when you pick up phone no dial tone, but you can dial anyway? Maybe you need to raise volume? Check the active alarms to make sure that it is not “offline”.

    Not sure without looking at confg and such.

    You can contact me directly at mike_voip@hotmail.com to discuss further.

    Mike M
    mike_voip@hotmail.com

    30th September 2007 at 23:16 #31549
    Paul
    Guest

    Hi Mike,

    after connecting a phone to the pxs ports, there is no dial tone and i cant dial either. If i dial the box, there is an activity in the box and it is providing me a ring tone after reading the logs. However, i cant hear anything from it.

    Im suspecting that there is a problem with the fxs ports.

    thanks,
    paulg

    1st October 2007 at 12:49 #31550
    Mike M to Paul
    Guest

    Paul,

    Again, I cannot say for sure without looking at that unit. I can say that since working with Quintum units from 1999 I think I have only ever seen a FXS port go bad once. I am not saying that is not the problem, but just really have not seen it enough to say. I have seen many FXO ports go bad.

    Mike M
    mike_voip@hotmail.com

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Viewing 4 posts - 1 through 4 (of 4 total)
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