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Authentication problem on VM 03.09.0000

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  • #31047
    sip
    Guest

    Hi all

    We noticed very serius problem after upgrade form 03.06.0000 to 03.09.0000 our VMbox.

    We have some endpoints (ATAs) which are connected to Internet with dynamic IP address. Address is changing every 24 hours due to some restrictions of some ISP. Users have authentication method CALLERID, SERVICEID, PIN and before upgrade dynamic IP did not cause any trouble, but after upgarde to 03.09.0000 when IP of user’s ATA is changing this user can not make a call and we see:

    ————————————————————–
    [i]BB00000704|STOP|404|>>APPL: AUTHENTICATION FAILURE EP_R: IP:8x.xx.xx.xx ANI: 9 PIN:1# NUM:03 ROUTE NUM:0303 TERM NUM:00403[CODE:2 ACCTID:29]
    Admission Reject BB00000704 : 9@8x.xx.xx.xx => 03 [/i]
    ————————————————————–

    Of course we have a problem with resolve this problem with SM Support.

    Maybe You have some experience with this problem. 🙁

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