QUINTUM HELP

Thank you Mike for your advice. I have an ADSL and my ISP has given me a static IP. They have also provided me a modem with only USB connector (male) which works with my pc well. But my tenor has no USB port. Is there any ADSL modem with RJ45 connector that can be used for connecting my tenor to internet directly? If so, Will it be possible to access my tenor from different networks?

Deen

Hi Folks,
I have a CMS that was recently put behind a software firewall. It’s basically in a DMZ until we can get calls working. Problem is that on every call now we get one-way audio. Caller can hear called every time.

It worked fine until we added the firewall. Any suggestions?

Thank you,
Jesse

Thanks for the reply, Mike. I found some doc on this MS ISA 2006 fw that we are using and there may be some inherent problems with it supporting SIP. I have a new fw ordered. Likewise I’m hoping there isn’t a double-natting problem which could cause sim probs I’ve heard- even with the new fw. We shall see.

i have AXT1600 and 2 prefix comming on my quintum, i want to allocate these ports on 2 prefixes like first 8 ports on 8892 and rest 8 ports on 1192
i have added Cassig line 2, HND 2, and TCRG line2 and also added in Analog Line interface
but i m getting error code 9. can u please tell me what is the problem ???

Hi,
i have quintum ax gateway.can i run without fix ip (non fix ip) quintum AX? or how to configure in router Arescom? please help me.
thank you

Most likely this is a configuration issue and I would need to see config and some logs to understand the issue.

If you would like to contact me to look at this and provide you my service, please email me at mike_voip@hotmail.com

Dear ALl

We have Quintum DX2060 and Dx2030

We are Faceing FAS issue for Low Balance IVR of one of Network, while in other IVR like no is off, bussy and out of courage and any other its not billing, we checked other network but in that network its not billing for Balance message as well, after research we found that in the network in which its giving FAS for Balance IVR, that is with some Air, When no blance on sims beofre 1 or 2 sec of IVR some Air is comming actually this is billing for that Air,

Could you please let me know if there is any solution for that False billing on that Air,

our Current CASSG is
Dear all
Please help me i am facing FAS issue on IVR in quintum DX2030

my CASSG setting are bellow

CASSignalingGroup-1 :
id : 1 read only
name : (Not Set) name
ORientation : 1 Master, Network
SignalingType : 0 E and M signaling
RElayANI : 1 Relay ANI
GuardTime : 1000 numeric,default 10 m
INcomingStartDial : 0 Wink Start
OUTgoingStartDial : 0 Wink Start
ToneType : 0
DTMFONTime : 100 numeric,default 100m
DTMFOFFTime : 100 numeric,default 100m

Please let me know if it can be fixed with any other firm wire or sending.