Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Low Volume on Voicemail

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 20th October 2005 at 17:01 #30293
    Victor Santoro
    Guest

    Hi,
    One of our customers is experiencing low volume on there voicemails. the prompts are fine but the messages are very low. I tried changing the gains in the tenor configuration manager but it does not help. any suggestions ?

    thanks,
    victor

    20th October 2005 at 19:31 #30294
    vic
    Guest

    I forgot – there using unified messaging on an exchange server.

    20th October 2005 at 20:29 #30295
    MikeM
    Guest

    Victor,

    If the prompts to access the voicemail are loud enough, but the actual message is not, you may want to see if there is a way to raise the gain from the message server. The Tenor does not have an automatic gain, so the volume should be the same for the connection throughout. If the message and the prompts were both low, then the Tenor’s gain should help that.

    Mike

    21st October 2005 at 11:46 #30296
    vic
    Guest

    yep, that was it. I figured it out yesterday, it was the tx gain, I raised it and it worked perfectly.

    thanks alot.

    vic

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘Voice over IP’ is closed to new topics and replies.