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Quintum A800 – Failed to allocate receiv

This topic has 3 replies, 1 voice, and was last updated 19 years, 3 months ago by ejb.

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5th August 2005 at 12:49 #29900

ejb
Guest

Welcome to Tenor Multipath Switch Telnet Server
Serial #: xxxx-xxxxxx | Name: unit1 | Type: A800 | UTC: Unknown
Connected from IpAddr/Port# xxx.xxx.xxx.xx/63796 to Port# 23

Quintum:unit1> Password: xxxxxx
Thank you. Type ? for help

Quintum:unit1> ev

Dumping Event Log…
Product Name: Tenor Analog A800 Multipath Switch – 8 ports (Rev. B)
Gatekeeper Status: Mini
GK Calls Allowed: 8
Feature Bit Status: +PS/+RB/-ER
Languages allowed: 1
Serial Number: xxxx-xxxxxx
Ethernet Address: xx-xx-xx-xx-xx-xx
IP Address: xx.xxx.xx.xx
Subnet Mask: 255.255.255.240
Default Gateway: xx.xxx.xx.xx
System Software Version: P4-2-20-40(LEC) (1733826/0xD5B6)
Boot Software Version: P4-1-3 (180592/0xE814)
Database Version: 2.08 09-13-2000 (277900)
Time (since last reset): 196961 seconds

EXCP : 3064799:Failed to allocate receive dsp.
EXCP : 3105269:Failed to allocate receive dsp.
EXCP : 10453145:Failed to allocate receive dsp.
EXCP : 11739862:Failed to allocate receive dsp.
EXCP : 11970252:Failed to allocate receive dsp.
EXCP : 12036765:Failed to allocate receive dsp.
EXCP : 12256525:Failed to allocate receive dsp.
EXCP : 12298589:Failed to allocate receive dsp.
EXCP : 12881810:Failed to allocate receive dsp.
EXCP : 12882229:Failed to allocate receive dsp.
EXCP : 17187847:Failed to allocate receive dsp.
EXCP : 19079446:Failed to allocate receive dsp.
EXCP : 19258372:Failed to allocate receive dsp.
Quintum:unit1>

I don’t want to contact quintum since I buy the unit second hand.. Any solutions to this, workarounds.. Any suggestions appreciated.. thanks..

5th August 2005 at 14:42 #29901

MikeM
Guest

EJB,

There could be a couple of reasons for this;

1. I have seen this as a glitch in the software and resetting the unit can clear it.

2. Your provider is sending you too many calls and there are not enough DSPs available to handle the calls. This part is a little tricky. The A800 has 12 DSP channels, but only 8 are available for voice. The other 4 are extra and are used for dialing digits, and listening for answer supervision indicators. Here is where it gets a little tricky. If you are using the Tenor to recieve calls from IP and send to the PSTN, then when the call comes in from IP, you need 1 DSP channel for the call and then you need a 2nd dsp to dial the digits/answer supervision. Once the dialing is done and the call is answered the 2nd dsp channel is free for another call. So if you were to receive 4 calls at the same time, you will use 8 dsp channels till the calls are connected. 6 calls at the same time and you use all 12 dsps and the system will not be able to accept another call till a dsp is free.

check these out.

5th August 2005 at 15:43 #29902

ejb
Guest

I think that satisfies, we are using the A800 in a call shop call flow is from pbx ports to ip, but it is still the same case with respect to usage of the dsp’s as what you had explained. Thanks..

9th August 2005 at 06:20 #29903

ejb
Guest

After some time the A800 resets like what has been an issue before in late months of 2003. Quintum released a patch (P4-2-20-27) regarding the unexpected reset, we are already using the latest software (P4-2-20-40). Anyone also experiencing the same issue? Any solutions / workarounds regarding the issue are welcome.. thanks..

Welcome to Tenor Multipath Switch Telnet Server
Serial #: xxxx-xxxxxx | Name: unit1 | Type: A800 | UTC: Unknown
Connected from IpAddr/Port# xxx.xxx.xxx.xx/3017 to Port# 23

Quintum:unit1> Password:Thank you. Type ? for help

Quintum:unit1> ev
Dumping Event Log…
Product Name: Tenor Analog A800 Multipath Switch – 8 ports (Rev. B)
Gatekeeper Status: Mini
GK Calls Allowed: 8
Feature Bit Status: +PS/+RB/-ER
Languages allowed: 1
Serial Number: xxxx-xxxxxx
Ethernet Address: xx-xx-xx-xx-xx-xx
IP Address: xx.xxx.xx.xx
Subnet Mask: 255.255.255.240
Default Gateway: xx.xxx.xx.xx
System Software Version: P4-2-20-40(LEC) (1733826/0xD5B6)
Boot Software Version: P4-1-3 (180592/0xE814)
Database Version: 2.08 09-13-2000 (277900)
Time (since last reset): 20571 seconds

EXCP : 3064799:Failed to allocate receive dsp.
EXCP : 3105269:Failed to allocate receive dsp.
EXCP : 10453145:Failed to allocate receive dsp.
EXCP : 11739862:Failed to allocate receive dsp.
EXCP : 11970252:Failed to allocate receive dsp.
EXCP : 12036765:Failed to allocate receive dsp.
EXCP : 12256525:Failed to allocate receive dsp.
EXCP : 12298589:Failed to allocate receive dsp.
EXCP : 12881810:Failed to allocate receive dsp.
EXCP : 12882229:Failed to allocate receive dsp.
EXCP : 17187847:Failed to allocate receive dsp.
EXCP : 19079446:Failed to allocate receive dsp.
EXCP : 19258372:Failed to allocate receive dsp.
EXCP : 19858885:Failed to allocate receive dsp.
EXCP : 20454880:Failed to allocate receive dsp.
EXCP : 20461461:Failed to allocate receive dsp.
EXCP : 20939435:Failed to allocate receive dsp.
EXCP : 20939611:Failed to allocate receive dsp.
EXCP : 20939851:Failed to allocate receive dsp.
EXCP : 21548844:Failed to allocate receive dsp.
EXCP : 21552407:Failed to allocate receive dsp.
EXCP : 27260381:Failed to allocate receive dsp.
EXCP : 28205103:Failed to allocate receive dsp.
EXCP : 28205377:Failed to allocate receive dsp.
EXCP : 29298323:Failed to allocate receive dsp.
EXCP : 35829441:Failed to allocate receive dsp.
EXCP : 37251439:Failed to allocate receive dsp.
EXCP : 37808623:Failed to allocate receive dsp.
EXCP : 37813364:Failed to allocate DspReceiveTone resource
EXCP : 38211679:Failed to allocate receive dsp.
EXCP : 38219181:Failed to allocate receive dsp.
EXCP : 38219635:Failed to allocate receive dsp.
EXCP : 39323451:HttpD: E_RECV error (0x5023)
EXCP : 39323451:HttpD: Source addr=62.141.48.170
EXCP : 46426883:Failed to allocate receive dsp.
EXCP : 49771492:Exception 0x300 at IP 0x44ff58, SP=0x8f6740, Proc=0x0
EXCP : 49771492:192 bytes:
00 8f 67 f8 00 4c 7c 04 00 4e e6 48 77 77 77 77 | ^^g^^L|^^N^Hwwww
00 44 fe 68 77 77 77 77 00 51 5a b0 00 8f 79 a8 | ^D^hwwww^QZ^^^y^
00 8f 68 20 00 8f 68 28 00 00 00 01 00 00 00 0d | ^^h ^^h(^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 0d 51 30 4e 44 | ^^^^^^^^^^^^Q0ND
00 ff fe f7 00 5b 18 d0 00 00 00 00 00 00 00 00 | ^^^^^[^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 | ^^^^^^^^^^^^^^^^
00 00 00 01 00 00 00 0d 00 00 00 0d 00 00 00 6c | ^^^^^^^^^^^^^^^l
50 00 00 00 77 77 77 77 a0 00 06 7f 00 44 fe ac | P^^^wwww^^^^^D^^
00 4e 82 94 00 44 ff 58 00 00 90 32 00 8f 79 a8 | ^N^^^D^X^^^2^^y^
50 00 00 00 00 02 03 00 00 8f 68 18 00 44 fe 9c | P^^^^^^^^^h^^D^^
EXCP : 49771492:192 bytes:
00 00 05 0a 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 10 c0 00 8f 79 a8 00 8f 78 38 00 44 fe 68 | ^^^^^^y^^^x8^D^h
00 70 85 4f 00 00 00 00 00 00 00 00 44 51 30 4e | ^p^O^^^^^^^^DQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
EXCP : 49771492:192 bytes:
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
EXCP : 49771492:192 bytes:
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 51 30 4e 44 51 30 4e | DQ0NDQ0NDQ0NDQ0N
44 51 30 4e 44 51 30 4e 44 49 34 49 45 49 41 4d | DQ0NDQ0NDI4IEIAM
EXCP : 49771492:192 bytes:
4a 41 4f 73 00 00 00 00 00 00 00 00 00 00 00 00 | JAOs^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
EXCP : 49771492:192 bytes:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
EXCP : 49771492:192 bytes:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
EXCP : 49771492:192 bytes:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
EXCP : 49771492:192 bytes:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
EXCP : 49771492:192 bytes:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ^^^^^^^^^^^^^^^^
EXCP : 49771492:RESET called
EXCP : 49771492:**** SYSTEM RESET! RESTARTING (0x90000000, IP=0x44ff58) ****
EXCP : 49771666:Idle Reference Count = 140840
EXCP : 49771693:Started CDR manager. Initializing CDR data, session number = 2
234638140.
EXCP : 50622594:ERROR in WsGetFileNameUri Buffer=http://61.152.99.133/cgi-bin/
9m/cc/x9.pl
EXCP : 51163833:HttpD: E_RECV error (0x5023)
EXCP : 51163833:HttpD: Source addr=62.212.123.24
Quintum:unit1>
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