Dear friends,
Immergency
pls someone inform me how to break the password of Tenor AX 2400. I forgot my password and now it’s need badly. My mail address is md_rabbi@yahoo.com
You need to use the command factory default, then the old password will lost including all current configuration. Then you enter, login: admin, password:admin into the device.
Roy is generally correct, except to use the command “factory default” you have to be logged in to the unit. Since you do not know the password, you cannot log in and use the command. You will need to contact Quintum directly for assistance.
Its rite Quintum people will recover AX password, but if u havnt lost USER
password there is a chance to make it factory defaults, as i have my personal experience.
why do I need to contact quintum? Isn’t there a way to reset the unit to factory without contacting quintum? This is pretty bad if we have to contact quintum just to reset the unit to factory. I have tried to press enther after boot but it didn’t work. any other clue without contacting quintum?
You will need to contact Quintum as they will be able to help you access the unit and change the Password. You will need to be connected directly to the AX through the console port.
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