we can help any kinds of quintum config

Hi there,

I am new to configuring quintums. Please help

1. Firstly I am not getting caller ID on my phones. We have asked for caller id service from our service provider yet I do not see the ID. If I do event log I see the originating caller id but it does not pass it to the PBX. PLease let me know if I have to do any configuration on the quintum

2. If I put the # sign after dialing any local or long distance call it works. But if I put # sign after dialing the digits to international calls it does not work. Does anyone know why coz it is killing me

Any help is appreciated

Hi Mike

Thank you for your reply.

1. It is an 1G D2400 quintum
2. All incoming calls are working but they come in as “Trunk 775”
3. In the quintum I have did this on the pstn trunk group
ame = pstnpassthrough1
Pass Through = yes(1)
PT Trunk ID = 0
Provide Call Progress Tone = yes(1)
Busyout = no(0)
Hunt Algorithm = ascending-round-robin(2)
Overlap Dial = no(0)
Modem Calls = No(0)
Direction = both(2)
DN Used = public
End Of Dial = yes(1)
End Of Dial Digit = #
Add End of Dial Digit = yes(1)
Ivr Type = None
CID = Trunk ID(1)
External Routing Request = no(0)
Auto Switch Enable = no(0)
Forced IP Routing # = none
Trunk ID(Account Code) = none
Trunk ID Delivery = as origination number
2 Stage Dial = No
Translate Inbound Caller ID = no(0)
Relay Caller ID = yes(1)
IP Extension = no(0)
Maximum LAM Calls Allowed = 24

Let me know if its wrong..or if there is any other place to enable caller-ID

Thank you for your help

Ngozi,

That is a very demanding message.

If you would like a step-by-step configuration, I will be happy to provide this to you for a fee. If you would like to know more information on my fees and services please email me at mike_voip@hotmail.com and put Quintum in the subject line so that I am notified of the new mail.

Mike

Call quintum, tell them you need them to reset your password

would like to seek advice on the configuration on Tenor DX2030, 2nd generation. The setup is as below

Analog ext pabx Tenor VOIP system destination number

would like to seek guidance on how to configure the Tenor to route “callerid and callee id” to the VOIP system and back, knowing that Alcatel pabx is connected to the quintum through a E1 Pri Card.

That is to ensure destination will know who is calling and ensuring too the destination will know how to call back to the calling party.

p/s i’ll be using a tenor configuration manager tooo

thank you

kobe

Hi, I need help configuring a Quintum DX4096. It is connected to a T1 (CAS) which is coming form a PBX. We want to route the calls to a SIP User Agent but I do not know how to configure the extensions (2301) to the channels on the gateway and then have a channel forwarded to the proper SIP User Agent. This is my first Quintum Configuration, please help.

Thanks,

Kal

Mory,

If all the other users are coming to the tenor from PSTN, then it sounds like you may be using authentication using caller id and maybe this one user is not sending caller id.

Check this. If it is not this, then you can contact me at mike_voip@hotmail.com to discuss the problem further.

I have configure TENOR ax. and it works fine.
Can anyone help me to configure the same toner for calling outside ?
Using the destination toner, is it possible to connect other lines.