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How to Recover TENOR A800 Lost Password

Viewing 15 posts - 61 through 75 (of 92 total)
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  • 14th March 2006 at 13:59 #27404
    MikeM to Raqib
    Guest

    Raqib,

    You will need to contact Quintum. I cannot tell you if they charge for this or not. Please contact them. You can find thier contact info on their web site.

    20th July 2006 at 03:18 #27405
    farook
    Guest

    How to change password and ip address subnet mask, gateway of tanor quintum

    20th July 2006 at 13:56 #27406
    MikeM to farook
    Guest

    Farook,

    It normally is helpful if you provide the model type because there is a different way to do this in the older gen 1 units and the somewhat newer gen 2 units.

    If you do not know the password, you will need to set a PC to connect to tenor’s console port with hyperterminal (38400, N, 8, 1 None), then reset the tenor so that you can access the boot menu (when you see the “hit enter within 3 seconds” message, hit enter to access). From there you can set/change the IP address, subnet and default gateway. You can also reset the unit to factory default, erasing the config and password, but not the IP information you enter. This procedure works for all Gen 1 Tenors and only Gen 2 tenors that have software P103 or greater on it.

    Mike
    mike_voip@hotmail.com

    26th July 2006 at 01:29 #27407
    anseie
    Guest

    Hi.
    Can anybody help me FACTORY RESET or BREAK PASSWORD with my Quintum Tenor CMS?
    i contacted Quintum reseller, but this problems need some costs to solve.
    So i want to do it with myself…can i ? thx

    26th July 2006 at 20:19 #27408
    MikeM to anseie
    Guest

    To my knowledge only Quintum (through the reseller) can change the password for you if you do not have it for the CMS.

    27th July 2006 at 03:23 #27409
    anseie to MikeM
    Guest

    Thanks in advance.
    Also FACTORY RESET can only Quintum (through the reseller) ?

    27th July 2006 at 12:39 #27410
    MikeM to anseie
    Guest

    If you are able to access the unit, and have the password to access, then you can set the unit to factory default.

    I believe there is a command called “setfactory” that will do this.

    9th August 2006 at 10:26 #27411
    anseie to MikeM
    Guest

    Long time no see.
    I contacted to Quintum Reseller and do PASSWORD RESET.
    Thank you.

    12th December 2006 at 21:26 #27412
    Al
    Guest

    Whwere can I find a guide or manual for cli commands for a AXT 2400

    13th December 2006 at 02:50 #27413
    MikeM to Al
    Guest

    Al,

    did you try looking on Quintum’s web site???

    The manual you are looking for can be found on their web site under the support section.

    MikeM
    mike_voip@hotmail.com

    15th December 2006 at 11:17 #27414
    prabesh kc (nepal)
    Guest

    Dear Frens,
    HELP!!!!!
    One of my fren disable webinterface (web configuration). Anyone plz help me to enable web configuration on my Quintum Tenor A800.
    (only telnet access available)
    Thanks in advance

    Regards,
    Prabesh

    26th December 2006 at 17:50 #27415
    mark
    Guest

    how do i dial out of a dx 2060 from the cli? pls help.

    26th December 2006 at 22:06 #27416
    MikeM to Mark
    Guest

    Mark,

    You cannot launch a call from the cli of DX.

    You need to have a T1/E1 connection to a device that can make a call, like a channel bank or switch.

    MikeM
    mike_voip@hotmail.com

    3rd January 2007 at 13:02 #27417
    alle
    Guest

    i just succeed to access the tenor a800, but i set the password like this config>login# pass tenor
    but when i restart the tenor it does not work, help me!

    3rd January 2007 at 13:32 #27418
    MikeM to alle
    Guest

    Did you remember to submit the changes? When you change the password, it will take immediately, but only temporary. If you reset the unit it will revert to the old password. Like all changes in the system, you must submit before it will work. Also, keep in mind that the submit command for the A400/A800 only works from the config # prompt and not from any other prompt.

    MikeM
    mike_voip@hotmail.com

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