- This topic has 45 replies, 1 voice, and was last updated 17 years, 6 months ago by MikeM to Fareed.
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22nd June 2006 at 17:01 #27088MuniandiGuest
i am looking for a facilty that can mask my originalstatic ip of quintum gateway to avoid monitoring by isp or other agency.
thanks
muni22nd June 2006 at 19:25 #27089MikeM to MuniandiGuestThe only way to do this is to subscribe to a service that provides a softswitch in the middle for routing calls from orig to term. The term will then only see the IP of the switch. Or you can purchase your own switch and place it in another network.
14th August 2006 at 05:38 #27090Rajib PatowaryGuestI have a Quintum (Tenor AS Series). I have lost my password.
Can any body help how to recover quintum password?
14th August 2006 at 12:57 #27091MikeM to Rajib PatowaryGuestIf the software version on the unit is P103 or higher, you may be able to reset this by connecting to the console port directly, and using the boot up menu to reset the entire unit to factory default. Keep in mind that this will erase the entire config including the password, but will not erase the IP address.
23rd August 2006 at 08:20 #27092xaymacaGuestis it possible to route calls from trunk group 1 to trunkgroup 2 in the same unit?
I know LCRG can passthrough calls TCRG but is it possible for TCRG to passthrough TCRG?
please help
23rd August 2006 at 12:49 #27093MikeM to xaymacaGuestI have responded to your email sent to me directly. Please review this and let me know if it works for you.
12th November 2006 at 16:14 #27094Muhammad Shahid IqbalGuestI forgot my Quintum series password. I can not loged in. Please help me, how can I reset the password. any help regarding to this problem will be highly appriciated.
12th November 2006 at 19:23 #27095MikeM to MuhammadGuestMuhammad,
I am pretty sure that there are dozens of entries here that probably explain this. First, it is always helpful to provide the model type quintum.
If you have a gen 1 product or your gen 2 product is at P103 or higher, you can reset the unit to factory default, erasing the entire configuration including the password, but not the IP address. You do this from the boot up menu with direct connection to console port.
If you have gen 2 product that is less than P103, you will need to contact quintum directly to change this.
1st December 2006 at 13:10 #27096syedreponGuesti forget my quintum ax password.please help me.
1st December 2006 at 15:03 #27097MikeM to syedreponGuestAs for this if you have software version P103 or higher, you can reset the unit to factory default from the boot menu when you are connected to the unit thru the serial cable to the console port. When you reset to factory, you will erase all configuration, including password, but not the IP address.
If you have lower than P103, you will need to contact quintum directly.
MikeM
mike_voip@hotmail.com6th December 2006 at 07:20 #27098bennyGuesti can not use GUI in my Tenor AX., but i can telnet it using the cmd prompt i’m having a problem enabling the ports and disabling it.
6th December 2006 at 13:52 #27099MikeM to bennyGuestMake sure that you have the latest gui version to work with your AX. Also it would be helpful if you provided the reason given by the gui for not connecting and some of your setup.
Finally, what do you mean by the ports? Are you talking about firewall? If so, it is my suggestion that you always open all ports to/from the quintum to start. Make sure that you are able to make calls, connect, etc., then start closing down ports and test calls and such after you close down each group of ports.
MikeM
mike_voip@hotmail.com15th December 2006 at 12:54 #27100ABDUL HALIMGuestneed help for quintum configuration
15th December 2006 at 13:32 #27101MikeM to ABDULGuestAbdul,
It would be helpful if you could provide more details. What type of quintum? What type of configuration?
You may contact me directly at mike_voip@hotmail.com to discuss.
thanks
MikeM
mike_voip@hotmail.com28th April 2007 at 10:44 #27102FareedGuestI have quintum CMS password problem i forget my quintum password.please help me.
thank -
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