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quintum answer supervision ???

Viewing 8 posts - 1 through 8 (of 8 total)
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  • 21st December 2003 at 21:19 #25913
    Teodor Georgiev
    Guest

    Quintum A800, the latest firmware (20-23). Silence suppresion is turned OFF.

    cas 1 (loop start)
    answer delay – 120
    supervision – answer and disconnect.

    the problem is to achieve correct answer supervision (to avoid the problem when Quintum starts the billing right after ringing).
    Well, with 120sec set, it just waits 120sec (2min) before issuing a connect.

    The problem is that even if on the other side the call is answered and there is a voice, quintum can NOT recognize that and keep the call unconnected until the 120sec pass.

    Crazy !!!

    According to their documentation it should issue a “connect” right after noticing the voice on the line.

    ANy ideas?

    26th June 2004 at 12:48 #25914
    Hamy
    Guest

    Did you find the answer to this question? I am having the same problem.

    26th June 2004 at 14:29 #25915
    Hamy
    Guest

    I am followin this issue and so far no success 🙁 . Searched everywhere but no answer. There is so little about quintum on the WEB.
    According to quintum if you set the “cassig” to 1 and “super” to 2 and “answer” to 120 in PSTN 1 and “asoption” to 3 in DSP options then the tenor a800 should listen and considers the call not connected unless it detects the voice but it seems a800 will wait the 120 seconds anyway regardless the call is connected or not and then considers the call connected. Is there a way to get this device to function correct with anser super vision?
    Please Haaaaalp !

    27th June 2004 at 02:28 #25916
    Saif to any A800 expert
    Guest

    Hi there,

    This is my first tme here. Hopefully I’ll get my answers. 🙂

    I have to tenor A800 with different static IP. suppose Tenor1 and Tenor2. I already have configurd them for private numbers.

    What do i have to do to configure Tenor1 if i call from a ph#1234567 and i want it to ring on the phone connected to Tenor2. Trough PBX/PSTN whichever is pssible.

    most sincerely,
    Saif

    28th February 2006 at 11:19 #25917
    Karim
    Guest

    hello

    i forgot the ip of my quintum a800
    and i would like to make a connection how can i find it again

    28th February 2006 at 15:14 #25918
    MikeM
    Guest

    If you do not know the IP, you will need to connect to the unit using the console port (serial cable), log in and then type ‘dis v’

    30th August 2006 at 19:34 #25919
    shakir
    Guest

    I need steps to reset the password of my quintum tenor as 400.

    31st August 2006 at 01:24 #25920
    MikeM to Shakir
    Guest

    Shakir,

    If your tenor has software version P103 or higher,then you can reset the password by resetting the unit to factor default. This will delete the entire config including the password, but not the IP information. You do this by connecting to the tenor with a PC and using a serial cable to the console port, and go through the boot up options.

    If you do not have P103 or higher, than you will need to contact Quintum to have this reset.

    MikeM
    mike_voip@hotmail.com

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Viewing 8 posts - 1 through 8 (of 8 total)
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