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Hi,
We have two both way PRIs (E1) connected to 2651 Multiflex trunk E1 with Alcatel Switch at PSTN end. The incoming calls are working fine, but we have problem in dialing out, we got the following cause codes for disconnection from switich:
Cause i = 0x82BF – Service/option not available, unspecified
Cause i = 0x8281 – Unallocated/unassigned number
Can anyone help us out urgently.Thanks.
Ahsan
For reference following are the debugg q931 output for dial-in and dial-out.
Dial-in ( it works fine)
*Mar 4 20:07:57.694: ISDN Se0/0:15 Q931: RX CALL_PROC pd = 8 callref = 0x8014
Channel ID i = 0xA98391
Exclusive, Channel 17
*Mar 4 20:07:57.715: ISDN Se0/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x8014
*Mar 4 20:07:58.123: ISDN Se0/0:15 Q931: RX RELEASE pd = 8 callref = 0x8014
*Mar 4 20:08:29.483: ISDN Se0/0:15 Q931: RX SETUP pd = 8 callref = 0x0023
Bearer Capability i = 0x9090A3
Standard = CCITT
Transer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x91, ‘211’
Plan:ISDN, Type:International
Called Party Number i = 0x91, ‘730288’
Plan:ISDN, Type:International
*Mar 3 23:11:19.536: ISDN Se0/0:15 Q931: RX RELEASE pd = 8 callref = 0x0023
*Mar 3 23:11:20.337: ISDN Se0/0:15 Q931: RX SETUP pd = 8 callref = 0x0025
Bearer Capability i = 0x9090A3
Standard = CCITT
Transer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x91, ‘211’
Plan:ISDN, Type:International
Called Party Number i = 0x91, ‘0215889249’
Plan:ISDN, Type:International
*Mar 3 23:12:29.475: ISDN Se0/0:15 Q931: RX RELEASE pd = 8 callref = 0x0025
*Mar 3 23:12:30.256: ISDN Se0/0:15 Q931: RX
Here is the debug q931 output for dial-out calls, which failed.
*Mar 3 23:11:19.243: ISDN Se0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0023
Bearer Capability i = 0x9090A3
Standard = CCITT
Transer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x91, ‘211’
Plan:ISDN, Type:International
Called Party Number i = 0x91, ‘730288’
Plan:ISDN, Type:International
*Mar 3 23:11:19.536: ISDN Se0/0:15 Q931: RX RELEASE pd = 8 callref = 0x0023
*Mar 3 23:11:20.337: ISDN Se0/0:15 Q931: RX SETUP pd = 8 callref = 0x0025
Bearer Capability i = 0x9090A3
Standard = CCITT
Transer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x91, ‘211’
Plan:ISDN, Type:International
Called Party Number i = 0x91, ‘0215889249’
Plan:ISDN, Type:International
*Mar 3 23:12:29.475: ISDN Se0/0:15 Q931: RX RELEASE pd = 8 callref = 0x0025
*Mar 3 23:12:30.256: ISDN Se0/0:15 Q931: RX
What is the the Information Element of the Progress Indicator? Have you looked and the TON?
You can mess around with the TON settings, like Vurcos mentioned. Also, I have seen this problem numerous times.
Some switches do not like the bearer capability to be 3.1 Khz audio. Under your voice port, please set “bearer speech” Try the call then to see if it works. If it still does not, try adjusting your TON.
Hi,
I would like to know more about Q931 debug messages.If anyone cud help in this.
Nitin
Since you are getting an error like Cause i = 0x8281 – Unallocated/unassigned number it implies that there is a problem with the syntax that you are using for outbound calls. are you using the e.164 scheme? are you placing your calls with a numbering like 00442073403621?
when you use this numbering scheme to make outbound calls to other countries i guess that should work.Your Cisco gateway needs to be configured to recognise the country code, area code etc this way some digit stripping will occur and the call goes out as expected.
when i debugq.931 i recived masg. service/option not available,unspecified(cause i=0x82BF)
kindly help for the same.
i am unable to dial out through PRI.I am getting error message 488 not acceptable here.
I am using sip server and audiocodec as mediant
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