VoIP bandwidth calculator...
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Operator assisted calls

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 23rd April 2003 at 08:23 #24226
    Tigran
    Guest

    Hi all,
    Can anyone tell me how to manage operator assisted calls:
    For example:
    1)Custumer calls the human operator in call shop, tells the destination number.
    2) Operator connects the call and leaves the customer on line with the called party.

    Q: What hardware should I need for line interconnections?

    P.S I use iEnsemble gateway with iBravo billing software.

    Many Thanks in advance.
    Regards,
    Tigran

    17th May 2003 at 21:10 #24227
    murad
    Guest

    I am using pbx to receive calls from clients and then connect them
    to gateway by pbx`s conference call
    feature its that simple only you should use gateway with fxs voice ports because extension lines of pbx you may connect only to fxs ports

    18th May 2003 at 10:05 #24228
    Tigran
    Guest

    Thanks Murad,
    But don’t you experience any voice volume problems while in a conference mode?
    What PBX do you use?
    For example, I’ve tried Panasonic 2 line phone, but the voice level is too poor while in the conference mode. I mean, the other two party do not hear each other so well as I do.

    Thanks
    Tigran

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘Voice over IP’ is closed to new topics and replies.