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tenor A800

Viewing 15 posts - 31 through 45 (of 207 total)
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  • 13th January 2004 at 14:36 #22768
    JGarcia
    Guest

    To Krish:

    I don´t know this router but look if your router have a DMZ in the NAT submenu.

    Just put your Tenor private IP in the DMZ and that will work.

    Do not forget the ExtIP in your tenor.

    you can contact me at proinsa96@hotmail.com

    14th January 2004 at 19:51 #22769
    cypherdecode
    Guest

    I have a Quintum A800, ASR is low because of too many “Cause Code 16” (Normal Call Clearing). The manual says “The cause indicates that the call is being cleared because one of the user has requested that the call be cleared.”

    Anybody knows what’s causing this code to occur?

    15th January 2004 at 04:03 #22770
    JGarcia
    Guest

    I had the same problem Code 16
    Somebody told me that if I am using the h323 protocol I must eliminate de Border Element.

    It works better now.

    15th January 2004 at 06:03 #22771
    www.blue-lava.co.uk
    Guest

    Hi Cypherdecode,

    It is interesting that you are getting a low ASR with cause code 16 as this is typically what you would want to see when the call ends.

    As it says – Cause Code 16 is Normal Call Clearing – which is a good thing.

    This is unless of course you are getting this back falsely from the far end, for example all the calls are clearing with a 16 but the call durations are all zero seconds. This can happen when sending to analogue lines or gsm gateways if the configuration is incorrect.

    Typically cause codes like 34 – No channel available – are responsible for lowering your ASR levels so keep an eye out for these to.

    If you are still getting problems please feel free to contact me at: mhitchcock@blue-lava.co.uk

    Hope this helps.

    Mat.

    15th January 2004 at 11:52 #22772
    nima
    Guest

    hi

    i have a problem with tenor A800

    this problem started at 3 day ago

    ther tenor was reset automaticly
    after afew minute the alarm LED started blink and we reccived this alarms

    7.66.217.161:1:RPT:1:Critical Software Error (VManagerProc(L7): failed to crea
    translator):0:0:Thu Jan 15 14:50:16 2004

    aND FINALY
    reccived this error

    tenor is in bypass mode

    at this reccived call was not answerd by tenor and we must reset tenor manualy

    please help me
    tnx

    15th January 2004 at 12:40 #22773
    www.blue-lava.co.uk
    Guest

    When the tenor has a software problem it will fall back into bypass mode. This can be rectified by going to th unit layer of the configuration tree and setting online to 1. Give this a go and if you have any further problems please do not hesitate to contact me.

    dwray@blue-lava.co.uk

    15th January 2004 at 19:02 #22774
    hars
    Guest

    I have a A 800,
    i need to block the HTTP port connection to it, and als ht when we telnet in to the A 800,
    we get all the unit’s info. how to block that even,if any one can help plese let me know how
    thank you
    Hars

    16th January 2004 at 05:32 #22775
    cypherdecode
    Guest

    Thanks,

    We are indeed getting cause code 16 with zero call duration. Can you please tell us what command can we check to resolve this issue?

    What specific part of the border element should we disable?

    Thanks!

    John

    16th January 2004 at 05:45 #22776
    cypherdecode
    Guest

    About the cause code 16, I have checked our border element and the settings are:

    Border Element IP Address(prim) = 0.0.0.0
    Border Element IP Address(sec) = 0.0.0.0

    What other options can be checked?

    Thanks

    21st January 2004 at 20:28 #22777
    Dave- TPI
    Guest

    Hello Cypherdecode,

    You need to set the primary border element to the IP of the Quintum. Border Element is the “Master Gatekeeper”.
    If you need some configuration help let me know. daveo@telcomproducts.com

    22nd January 2004 at 21:30 #22778
    www.voiphelp.net
    Guest

    Hello cypherdecode,
    You do not have to have a border element set if you are not using static routes. I’ve seen this happen before when the packetization times are not set properly for the voice codecs, also if you send a call to certain fxo voip endpoints without sending any digits. Feel free to contact me at the address below.

    support@voiphelp.net

    29th January 2004 at 14:11 #22779
    Steryo
    Guest

    I have Tenor A400 and Cisco Call Manager. Please help me with configuration file or description for setting up routing PBX phones to LAN, member of then is Cisco Call Manager ant Tennor.
    Best regards!

    11th February 2004 at 03:23 #22780
    Nebuchadnezzar
    Guest

    To JGarcia:

    Hi, regarding your succesfully experience configurating router in DMZ Zone, could you plaase tell me the brand and model of the router ?

    Many thanks,

    NZ

    12th February 2004 at 01:34 #22781
    cypherdecode
    Guest

    We have made some test with our clients, we are getting cause code 16 because the person calling waits 23 seconds for the call to connect. Although when we use openphone to test calls, it just takes 6 seconds.

    Cas Signaling Type = loop start rev battery (5)

    Any suggestions to speed up the call?

    19th February 2004 at 10:32 #22782
    Manny
    Guest

    We have a Quintum Tenor D3000 and Tenor A800 in different locations. Both are connected to a Linux Radius Server. Our problem is that there are times that both quintum units are repeatedly sending the same data to the radius server over and over. Why is this so and what can we do to rectify the situation. Would appreciate your suggestions on how to solve this problem.

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