tenor A800

Hello MikeM,

Thanks for all your support and help. Well I have changed back the configuration back to the following. But the problem is: as soon as the call hit the gateway, it drops. If 7 calls are sent, only 1 or 2 becomes active.

config pstntg 1# pprriinntt

PSTN Trunk Group: 1
Name = PstnPassThrough1
Pass Through = yes(1)
PT Trunk ID = 0
Provide Call Progress Tone = no(0)
Busyout = no(0)
Hunt Algorithm = ascending-round-robin(2)
Modem Calls = No(0)
Direction = outgoing(1)
DN Used = public
End Of Dial = yes(1)
End Of Dial Digit = #
Add End of Dial Digit = no(0)
Ivr Type = None
CID = From Interface(0)
External Routing Request = no(0)
Auto Switch Enable = no(0)
Forced IP Routing # = none
Trunk ID(Account Code) = none
Trunk ID Delivery = none
2 Stage Dial = No
Translate Inbound Caller ID = no(0)
Relay Caller ID = yes(1)
IP Extension = no(0)
Maximum LAM Calls Allowed = 7
LAM: Index Pattern Replacement NumberType
Cas Signaling Type = loop start(1)
Cas Orientation = user(0)
Dial Tone Detect = yes(1)
Dial Delay Timeout = 1000
Answer Delay Timeout = 120
Flash-Hook Signaling = no(0)
Supervision = answer and disconnect(3)
Caller Id Detection = no(0)
dtmf-ontime = 100
dtmf-offtime = 100
Channel:
unit# 1 line# 2: 1,2,4,5,6,7,8

Thanks in advance.

Suman,

The config looks ok, it may be a problem with the lines not all giving dialtone and you should try the test command to test each line for dialtone. The commands are entered from the Quintum prompt and are;

test o x (where x is the pstn port number to test)

and

test e (to end the test).

Again, for any further troubleshooting, I would need to access your system directly to see what is happening. If you need my support services on this, please contact me directly at mike_voip@hotmail.com.

Mike M

Hello!

I have a Quintum Tenor A800 gateway and 8 PSTN lines. I need to learn the step by step procedure to configure the Tenor A800 through Hyperterminal. Does anyone have the “command list” that I can work with? I would be really grateful if anyone helps me
regarding this issue. I need an immediate help.

Regards,

Sharmin
totinee.tel@hotmail.com

any one help to setup gnugk to quintum a 800 (detination ep)nat behind

There is no such feature as redial in quintum.

Justin,

What do you mean that it is not working? You need to provide some specifics here. Is the A800 configured at all or did you simply plug the GSM in to the A800, with no config, and expect it to work? Did you check the alarms on the A800 to see if the unit is in bypass mode? Have you tried using the test command (test o x where x is the pstn line number to test for dial tone, then test e to end the test).

Or is it a routing problem. The more information you provide, the better assistance we can provide.

MikeM
mike_voip@hotmail.com

Justin,

Make sure that the units are properly grounded (electrically). You mentioned about reversal, but try setting the signaling to just loop start, not line reversal.

The ring frequency has nothing to do with the PSTN side. It is used for the pbx side. And the pstn ring sensitivity is used for calls that come from PSTN to tenor.

Make sure that you are at the latest software version on the unit (latest P4-2-20 should be fine).

Other than that, I know that early on there was a lot of problems like this with gsm devices and there was never a full solution. As of late, I really have not seen this problem come up.

MikeM
mike_voip@hotmail.com