I have an ericsson RNC with two TMs of STM configured for ATM ports(in IMA mode) towards SGSN .
i can see the port status as enabled for both the atm ports.. the person at SGSN says that one of my TM/ATM port is down,and i cannot see it here.
How can I be certain that the ATM ports are working or not ? I am new to RNC , will anyone help please..
thanks in advance
what document can make me reasonably versed in RNC(Ericsson) ? to trace faults, for rectfication of faults what type of information do one need and where can they be found ?
You need to look at the ALEX documentation set for your RNC version. Contact your local Ericsson office and they will check what information ca be released to you.