Navigation:  The Erlang C Calculator >

Minimum number of agents

Print this Topic Previous pageReturn to chapter overviewNext page

There is a minimum number of agents which MUST be provided in order for a stable situation to exist. Failure to provide this minimum number of agents would result in an ever increasing call queue length and would result in a high level call abandonments which cannot be analysed using Erlang C.


If you enter a figure lower than this minimum (which depends on calls duration and number of calls), then you will see an error message when you start a calculation, and the minimum number of agents will be entered for you before the calculation commences.


See also


The Erlang C variables

Performing a calculation